Our aim is to provide good customer service. By placing an order with Elgar Shirts you will be deemed to have read, understood and agreed to these Terms and Conditions. If you are unhappy with any aspect of these, please contact us at firstname.lastname@example.org before placing an order.
These Terms and Conditions and your use of our web site elgarshirts.com are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights.
This website and our Terms and Conditions have been designed for use within the United Kingdom and under UK law. Whilst we are happy to consider requests for products and enquiries from outside the United Kingdom, we give no warranty, express or implied, that the use of this website or the placing of any order through this website from outside the UK complies with any applicable non-UK laws or regulations. Accordingly, any products or promotions not permitted under your local law are not offered to you.
A Contract between the customer and Elgar Shirts for the sale of our products will only exist once an order has been accepted, processed and despatched (at which point the buyers credit/debit card will be charged for the value of the goods despatched). This does not affect the customer’s statutory rights. Our product price includes delivery but there are occasions when we will need to add a delivery charge to your order where appropriate.
Returns and refunds
If you are not happy with the products that you have chosen you may return them to Elgar Shirts, PO Box 854, Halifax, West Yorkshire within 14 days of receipt. We suggest you use the Royal Mail, “signed for” service, to ensure any returns reach us safely. We will be happy to offer you an exchange or a refund – provided that the products are returned complete, in good condition, unused, and with the original packaging. We do not charge to send out your replacement but please ensure you include your name, address and requirements with your returned item!
We do not store credit card details and we do not share customer details with any 3rd parties. We use Paypal for online payment in a secure environment by credit or debit card. All transactions are shown in £ sterling.
Elgar Shirts is not VAT registered so no VAT is charged.
If we are sending your purchase outside the UK, any customs or import duties levied once the package reaches your destination country will be your responsibility as we have no control over these charges and cannot predict them.